Pricing

Tradi is not yet open for bookings. This page describes our planned payment model. We plan to process payments through Paystack, subject to activation of our account, and will publish final payment and fee terms before bookings open. Nothing on this site takes payment today.

Nothing when you book, and no platform fee to Tradi. After the work is done, the tradesperson sends you an invoice through Tradi and you pay it then. The invoice can never be more than the quote you accepted, plus any change you approved on Tradi before the extra work started.

You pay the invoice amount and nothing more. Tradi adds no fee, and the payment processing fee comes off the tradesperson’s share, not your bill.

An estimate helps you understand the likely cost; the quote you accept is itemised. A separately priced call-out or diagnostic visit is invoiced the same way, after the visit, and does not approve any later repair.

All amounts on Tradi are in South African Rand (ZAR). Because nothing is charged at booking, cancelling before the work starts costs nothing. See the cancellation and refund policy.

Creating a profile and listing your trade is free. There is no subscription, no joining fee and no charge per lead or per quote.

Tradi charges a commission of 8% on the total of each completed job. Paystack’s payment processing fee also comes off your share. Both are taken when the customer pays. The processing fee depends on how the customer pays, and we will publish its rates here, and confirm whether VAT is added to the commission, before payments open. Do not work out your payout from the commission alone.

Founding members pay no commission for their first year on Tradi, then move to the standard rate. The processing fee still applies during that year. We confirm founding membership, and when your year starts, when you join.

• No commission on a cancelled job.
• No commission on a quote that is not accepted.
• No charge for declining work, or for being unavailable.

We plan to process payments through Paystack, subject to activation of our account. Tradi is the merchant of record, so the customer’s receipt names Tradi, the tradesperson and the booking.

When the customer pays, the payment is split at that moment: the tradesperson’s share goes to their verified payout account and Tradi’s commission to Tradi, and each is paid out on Paystack’s standard settlement schedule. Tradi does not hold customer money or store card details. Payout timing on our account is still being confirmed, and a payout is not a promise of immediate bank receipt. See the refund policy for problems with the work.

If our commission or fees change, we will publish the new figures on this page and give tradespeople notice before the change takes effect. A change never applies to a job that is already booked.

Questions about pricing go to hello@tradi.co.za.